Tan is joined by Dr Paul Barach from Thomas Jefferson University Hospital in Philadelphia. They discuss the challenges of managing complex systems and how keeping the guiding principles of patient safety, high quality of care, staff satisfaction and financial sustainability central. They discuss the central importance of ongoing training and learning from other complex industries . The look at challenges and culture around admitting mistakes and the importance of addressing human factors in order to drive continual improvement.
Tan is joined by Dr Paul Barach from Thomas Jefferson University Hospital in Philadelphia. They discuss the challenges of managing complex systems and how keeping the guiding principles of patient safety, high quality of care, staff satisfaction and financial sustainability central. They discuss the central importance of ongoing training and learning from other complex industries . The look at challenges and culture around admitting mistakes and the importance of addressing human factors in order to drive continual improvement.